Online across London & South East
Online Counselling in London & South East
London and the South East hold twenty-six of the towns and cities I work with online, from the capital itself out to Margate, Dover and the Kent coast. I am a BACP-registered counsellor based in Hove, and I see people across all of them by secure video. This page explains how getting help actually works in this part of England, what the NHS route is where you live, and where private counselling fits alongside it.
Why people across London & South East work with me online
This is a region that rewards looking fine, and it does so in several different ways. The commuter belt runs on a timetable: Woking, Horsham, Ashford, Chelmsford-facing Kent, Watford, Basingstoke and Tunbridge Wells are all organised around the early train and the late return, and what that costs is rarely one dramatic thing. It is the evening that has already gone by the time you are home, the second glass that has become the only twenty minutes that belong to you, and the sense that stopping to examine any of it would make the whole arrangement wobble.
Then there is a different pressure altogether at the coast. Hastings, Margate, Folkestone, Dover and Eastbourne carry seasonal and insecure work, long quiet winters after the visitors leave, and a distance from bigger centres that makes specialist help genuinely harder to reach. Regeneration has reached some of these towns and not others, and a place can look buoyant on a Saturday in August and feel very different in February. Being at the end of the line is a real thing, not a metaphor.
A third pattern runs through the prosperous towns. Chichester, Guildford, Tunbridge Wells and Horsham share something with Oxford and with parts of the capital: an environment where appearances matter and where admitting that you are not coping can feel like a category error. People describe rehearsing a conversation in a parked car, or booking a session at a time when nobody would notice them missing. Privacy is the thing they are short of, more than time.
Shift work shapes a fourth group. Crawley lives in Gatwick's orbit, Luton around its own airport, Southampton and Portsmouth around the docks, the hospitals and the naval base. Rotas that ignore the clock wreck sleep before they wreck anything else, and a service that only opens between nine and five is not much use to you. Portsmouth and Salisbury-adjacent forces families carry deployments and moves on top of that. None of this is a description of you personally. It is what the sourced local material for these towns keeps returning to, and it is worth naming because people often assume their situation is unusual when it is, in fact, extremely common in their own postcode.
I should be straight about my own position. I work from Hove, on the Sussex coast. I have no room in London, Kent, Hampshire, Surrey, Berkshire, Buckinghamshire, Oxfordshire, Hertfordshire or Bedfordshire, and I am not going to pretend to a local familiarity I do not have. What I can offer is a counsellor you choose for the work rather than for the postcode, and an hour that does not require a journey.
That matters more here than it sounds. In this region the nearest private counsellor who actually specialises in what you are facing may be two changes of train away, and in a town like Margate or Dover may not exist at all. Meeting by secure video removes the geography from the decision. Sessions run over an encrypted link, held to the same BACP confidentiality as meeting in a room, and you join from anywhere you can speak privately: a home office, a spare room, a parked car before the school run. Early morning and evening slots exist because commuting and shift work made them necessary. The first fifteen-minute consultation is free. After that, sessions are £80 for 60 minutes, £100 for 90 minutes and £120 for 120 minutes, paid as you go, with no package to sign up to.
Wherever you are in London & South East, online counselling means you can choose the right counsellor for what you are facing, not just whoever practises nearby, and begin sooner.
How mental health and addiction support works in London & South East
There is no single mental health service for the South East. In England you can refer yourself directly to NHS Talking Therapies for anxiety and depression, without a GP appointment, if you are eighteen or over and registered with a GP in England. What that self-referral form looks like, and who answers it, depends entirely on which county or borough you are in. Across these twenty-six places there are twelve different commissioned services.
In Kent, one service covers a large stretch of the county: NHS Talking Therapies in Kent and Medway takes self-referrals from Maidstone, Tunbridge Wells, Canterbury, Ashford, Dover, Folkestone and Margate. In Sussex the boundary matters more than the distance. NHS West Sussex Talking Therapies covers Crawley, Horsham and Chichester, while Health in Mind is the East Sussex service and covers Eastbourne and Hastings, so two towns forty minutes apart go to different front doors. Surrey uses Mind Matters Surrey for Guildford and Woking. Hampshire uses NHS Talking Therapies Hampshire, known as italk, for Southampton, Portsmouth and Basingstoke. Berkshire has NHS Berkshire Talking Therapies for Reading and Slough; Oxfordshire has NHS Oxfordshire Talking Therapies; Milton Keynes and Luton each run their own, Milton Keynes Talking Therapies and Total Wellbeing Luton. NHS Buckinghamshire Talking Therapies covers High Wycombe and Aylesbury, and Hertfordshire Talking Therapies covers Watford.
London is the exception. Talking therapies there are commissioned borough by borough rather than citywide, so there is no single London service to name. The NHS Talking Therapies finder is the correct route: you put in your postcode and it returns your borough's service. Londoners also have Good Thinking, the free NHS digital wellbeing service for the capital, and Thrive LDN alongside it.
Drug and alcohol help works on a completely different system, and this is the part people most often get wrong. NHS Talking Therapies does not take referrals for drug or alcohol dependence. Since public health moved from the NHS to local government in 2013, drug and alcohol treatment in England has been commissioned by your council, and it is free. In this region that means Kent County Council for the seven Kent towns, West Sussex and East Sussex County Councils for their own halves of Sussex, Healthy Surrey for Guildford and Woking, Hampshire County Council for Basingstoke, and the city councils in Southampton, Portsmouth, Reading and Milton Keynes. Oxfordshire, Buckinghamshire and Hertfordshire county councils cover Oxford, High Wycombe and Aylesbury, and Watford. In London, Slough and Luton there is no single verified council page to send you to, so the national NHS drug and alcohol service finder is the safer route; the services themselves exist and are named locally, among them the Slough Treatment, Advice and Recovery Team and ResoLUTiONs in Luton.
On the ground, the same handful of providers deliver much of this under different names. Change Grow Live runs the drug and alcohol services in Reading, Southampton, West Sussex, West Kent, Watford and Luton. In East Sussex it is called STAR, with hubs at Lift House in Eastbourne and Thrift House in Hastings. Surrey has i-access. Buckinghamshire has One Recovery Bucks in both High Wycombe and Aylesbury. Portsmouth has its own Recovery Hub. If you have already looked up a service and found a name you did not recognise, that is usually why.
One safety point that applies wherever you are. If you drink heavily every day, or use drugs daily, do not stop suddenly on your own. Withdrawal can cause seizures and can be dangerous. Speak to your GP or the local drug and alcohol service first, and they can arrange a safe, medically supported withdrawal. Counselling works alongside that, not instead of it.
NHS & local support across London & South East
Across London & South East, free NHS talking therapies for anxiety and depression are delivered locally through services such as NHS Talking Therapies in Kent and Medway, NHS Buckinghamshire Talking Therapies, NHS Talking Therapies Hampshire (italk), NHS West Sussex Talking Therapies, Health in Mind, the East Sussex NHS Talking Therapies service and others. For drug and alcohol support, each local council runs a free service, and FRANK (on 0300 123 6600) offers confidential advice UK-wide. My private online sessions can run alongside any NHS or council support you already have.
London & South East in numbers
These figures are official local statistics, published by the Office for Health Improvement and Disparities. They describe places, not people, and being on the better side of an average is no comfort at all when you are the one struggling. They are here because they show the scale of what people across this region are living with, and because a page that talks about drinking and low mood ought to say where its numbers come from.
Alcohol shows the widest spread in the South East. In Southampton the rate of hospital admissions for alcohol-related conditions, on the narrow definition, was 711.6 per 100,000 in 2023/24, against an England average of 504.1; admissions for alcohol-specific conditions in the city ran at 1,712.9 per 100,000 in the same year, against an England average of 611.7. Portsmouth recorded 557.7 per 100,000 for alcohol-related admissions and 932.3 for alcohol-specific admissions in 2023/24. At the other end, Reading recorded 337.3 per 100,000 for alcohol-related admissions and Milton Keynes 364.8 per 100,000 for alcohol-specific admissions, both below the England average, in the same year.
For deaths, the alcohol-specific death rate in 2024 was 27.7 per 100,000 in Southampton and 25.5 in Reading, both above the England average of 13.8, while Aylesbury recorded 6.2. Deaths from drug misuse over 2022 to 2024 ran at 11.8 per 100,000 in Portsmouth, against an England average of 5.8, and 2.9 in Guildford.
On mood, 33.8% of adults in Southampton reported a high anxiety score in 2022/23, and 31.3% in Milton Keynes, against an England average of 23.8%; in Oxford the figure was 18.1%. Recorded depression on GP registers stood at 17.4% of patients aged 18 and over in both Hastings and Eastbourne in 2024/25, against an England average of 14.3%. Emergency hospital admissions for self-harm ran at 261.7 per 100,000 in Southampton and 192.7 in Hastings in 2023/24, against an England average of 117.
Local data on this site was last reviewed in June 2026.
Sources
- OHID Fingertips, Admission episodes for alcohol-related conditions (narrow), 2023/24
- OHID Fingertips, Admission episodes for alcohol-specific conditions, 2023/24
- OHID Fingertips, Alcohol-specific mortality, 2024
- OHID Fingertips, Deaths from drug misuse, 2022 to 2024
- OHID Fingertips, Self-reported wellbeing: high anxiety score, 2022/23
- OHID Fingertips, Depression: QOF prevalence, 2024/25
- OHID Fingertips, Emergency hospital admissions for intentional self-harm, 2023/24
London & South East questions
Online counselling in London & South East: common questions
Which NHS talking therapies service covers my town in the South East?
It depends on the county, and sometimes on the district within it. Kent and Medway has one service for Maidstone, Tunbridge Wells, Canterbury, Ashford, Dover, Folkestone and Margate. West Sussex and East Sussex each have their own, so Crawley goes to NHS West Sussex Talking Therapies and Eastbourne goes to Health in Mind. Surrey uses Mind Matters Surrey, Hampshire uses italk, Berkshire, Oxfordshire, Buckinghamshire, Hertfordshire, Milton Keynes and Luton each have their own. In London it is commissioned borough by borough, so the NHS Talking Therapies finder and your postcode is the reliable route. All of them accept self-referral, with no GP appointment needed.
Can I refer myself, or do I need to see a GP first?
In England you can refer yourself directly to NHS Talking Therapies for anxiety and depression. You need to be eighteen or over and registered with a GP in England, but you do not need a GP appointment to start. That is an England-only arrangement, so if you move to Scotland, Wales or Northern Ireland the route changes. For drug or alcohol treatment the self-referral route is different again: you contact the council-commissioned service directly, and most of them take self-referrals too.
I want help with drinking. Why can I not just use Talking Therapies?
Because NHS Talking Therapies is commissioned for anxiety and depression and does not accept referrals for drug or alcohol dependence. Sending you there would waste weeks. In England the drug and alcohol service is commissioned by your council and is free. In this region that is Kent County Council, West Sussex, East Sussex, Healthy Surrey, Hampshire, Buckinghamshire, Oxfordshire, Hertfordshire, or the city council in Southampton, Portsmouth, Reading or Milton Keynes. If you drink heavily every day, do not stop suddenly on your own. Withdrawal can be dangerous, and a doctor or the local service can arrange a safe, supported reduction.
Is there any point paying privately when the NHS service is free?
There can be, and using both is perfectly reasonable. Free services are free and often good, and they also have waits that move about through the year, a set number of sessions, and no guarantee that you will see the same person throughout. Private work costs money and starts sooner, keeps the same counsellor, and is not limited to a fixed course. Putting your name on the NHS list and starting privately at the same time is not a contradiction. It does not affect your position on that list.
I am in a small coastal town. Is there anything nearby at all?
There is more than people expect, and it is often under a name you would not guess. Change Grow Live runs Kent Recovery Houses in Canterbury and Folkestone, and STAR has hubs in Eastbourne and Hastings. East Kent Mind covers Canterbury and Thanet, including Margate. West Kent Mind and Mid Kent Mind cover the other side of the county. The gap in coastal towns is usually specialist private practice rather than statutory services, and that is the gap online work is best at closing.
Does counselling by video actually work, or is it a compromise?
It is not a compromise. Talking therapy works through conversation, and conversation carries over a secure video link. For anxiety in particular, being in your own space can feel less exposing than a waiting room, and there is no anxious journey to manage before you have even started. What matters far more than the medium is whether you keep the appointments, and the thing that most often breaks a weekly commitment in this region is a train.
What do sessions cost, and how quickly could I start?
The first fifteen-minute consultation is free, so you can hear how the work is done before spending anything. After that, sessions are £80 for 60 minutes, £100 for 90 and £120 for 120, paid as you go. Most people start within a week or so, because there is no waiting list and nothing to travel to. We agree a regular slot and keep it, and early morning or evening times exist precisely because so much of this region runs on a commute or a shift rota.
What if I need help urgently, not next week?
This is not a crisis service. If anyone is in immediate danger, call 999. For urgent mental health support in England, call NHS 111 and choose the mental health option. The Samaritans are free, day or night, on 116 123, and you can text SHOUT to 85258. For confidential drug and alcohol advice at any hour, FRANK is on 0300 123 6600 and Drinkline is on 0300 123 1110.
Towns and cities across London & South East
Aylesbury
Basingstoke
Canterbury
Chichester
Crawley
Dover
Eastbourne
Folkestone
Guildford
Hastings
High Wycombe
Horsham
London
Luton
Maidstone
Margate
Milton Keynes
Oxford
Portsmouth
Reading
Slough
Southampton
Tunbridge Wells
Watford
Woking
If you need urgent help now
This is not a crisis service. If anyone is in immediate danger call 999. For urgent mental health support, call NHS 111 and choose the mental health option. The Samaritans are free, day or night, on 116 123, or text SHOUT to 85258.
Local to Brighton & Hove?
If you can reach the Sussex coast, I also offer in-person sessions across Brighton, Hove and the surrounding area.
See in-person areas