Online Counselling and Therapy · Norwich

Online Counselling and Therapy in Norwich

Online counselling and therapy for Norwich, by secure video. From a base in Hove I work with people across Norwich, from the cathedral and the centre to the streets around the castle, with the same BACP-registered, confidential support as an in-person session, and no journey.

Online across the UKSecure videoFree 15-min consultation
BACP registered member25+ years of experienceLived experience
Bradley Riddell, BACP-registered counsellor offering online counselling and therapy for Norwich, introducing his approach
ConfidentialA safe, private space
Person-centredThe therapy fits you

In and around Norwich

Counselling and Therapy for Norwich, at a glance

Areas covered online
All of Norwich: from the cathedral and the centre to the Golden Triangle, Mile Cross and Thorpe Hamlet
Known for
The cathedral, the castle and the medieval lanes
Region
East of England (England)
Local NHS / support route
Norfolk and Waveney Talking Therapies
Format
Secure video, UK-wide. In-person also available on the Sussex coast.

Life in Norwich

What is going on for people in Norwich?

Something about Norwich makes people slow to ask. It is a handsome, self-contained city, and the assumption is that you should be content in it. So the person who cannot say what is wrong tends to keep going: through the lanes to work, out to Sprowston or Costessey at the end of the day, functioning, unremarkable, quietly flat. Students at the University of East Anglia turn up in the same state at the end of a first term, having expected to be happy. There has been no crisis to point at. That absence of a story is the exact reason this kind of counselling exists, and it asks for no label before you start.

the University of East AngliaNorwich Cathedralthe Norfolk and Norwich University HospitalAviva and the city's insurance sector

Areas covered

Neighbourhoods in and around Norwich

the Golden TriangleMile CrossThorpe HamletEatonHeighamLakenhamCattonSprowstonThorpe St AndrewCostessey

Wherever you are in Norwich, the work is the same, a calm, confidential space shaped around you.

The local picture

The local picture in Norwich

Official figures for Norwich, for context rather than as a description of you.

Reviewed June 2026.

What actually happens in counselling and therapy?

Counselling and therapy here is one steady starting point for whatever you are carrying, anxiety, low mood, addiction, relationships or the past, integrative and led by you, so we begin with what matters most and shape the work around you.

Rather than say the same thing on every page, the substance lives on the counselling and therapy page, with the practical side for the practical questions and my BACP registration for registration and ethics.

How does meeting by video work in practice?

Sessions run over a secure, encrypted video link, held to the same BACP confidentiality as meeting in person. After a free fifteen-minute call, you join from any private space on a phone, tablet or laptop.

It is all delivered online, so there is no waiting room in the city and nobody sees you go in. Bradley works from Hove by secure video, which in a place where you keep running into people you know is worth something. A session fits into a lunch hour, a gap between lectures or the quiet after the house empties. You need headphones, a shut door and a decent connection. The 15-minute call that opens things carries no charge.

Book a free 15-minute call

What I help with

What can counselling and therapy in Norwich help with?

Anxiety and worry

When your mind will not settle and everything feels urgent.

Low mood and depression

For the flatness, exhaustion and loss of interest that drain the colour from things.

Addiction and habits

Alcohol, drugs, gambling or behaviours that have stopped feeling like a choice.

Relationships

Conflict, distance and trust, as a couple or on your own.

Trauma and the past

When something you have been through still shapes your present.

Life feeling stuck

For the big transitions, losses and crossroads that leave you unsure which way to turn.

Counselling and Therapy in Norwich

Why people in Norwich come for counselling and therapy

Nothing has to be identified before this begins, which is the point of it. Most people start by describing an ordinary week and find that the same difficulty keeps surfacing in it. The work stays in the present: what happened, how you reacted, what you have been avoiding and why that avoidance costs more than it saves. Length is short to medium, from a handful of sessions to a few months, and ending when it has done its job is the intended outcome. The scale of unnamed strain is easy to miss. In Norfolk, 22.3% of adults reported a high anxiety score in 2022/23, below the England average of 23.8%, and self-report never reaches the student or shift worker who has told nobody. Norfolk and Waveney Talking Therapies is the free NHS route, and Norfolk and Waveney Mind runs local support.

A free, unhurried first step

Not sure if it is right for you? A free fifteen-minute call is a no-obligation way to talk it through.

Book a free 15-minute call

Finding support in Norwich

My online counselling sits alongside the help available locally. In Norwich, you can refer yourself directly to Norfolk and Waveney Talking Therapies for free NHS talking therapy, with no GP referral needed.

Private sessions with me usually mean you can start sooner and stay with the same counsellor throughout; I am glad to work alongside any NHS or GP support you already have.

Other local and national support verified for this area includes:

If you need urgent help now

This is not a crisis service. If anyone is in immediate danger call 999. For urgent mental health support, call NHS 111 and choose the mental health option. The Samaritans are free, day or night, on 116 123, or text SHOUT to 85258.

Norwich questions

Online Counselling and Therapy in Norwich: common questions

I am a student in Norwich and thought I would be enjoying this. Is counselling appropriate?

Entirely appropriate. Expecting to be happy and finding you are not is one of the most common reasons people book a first session. Nothing dramatic has to have happened. The gap between the life you imagined and the one you are living is real material.

Do I need a GP referral or a diagnosis to begin?

No to both. You contact Bradley directly and arrange a time. There is no assessment form, no letter and no requirement that anything has been formally noted anywhere. Whether or not you involve a GP later is entirely your decision.

What are the fees, and is a minimum number of sessions required?

There is no minimum. An hour of counselling costs £80, ninety minutes £100 and two hours £120, paid one session at a time. You might take four and find that sufficient. The introductory 15-minute conversation carries no charge at all.

Should I try Norfolk and Waveney Talking Therapies first?

It is a fair first move: free, self-referral, and structured treatment for anxiety and depression over a set number of sessions. Waits vary through the year. Private counselling normally starts sooner, keeps one counsellor throughout and is less constrained about what you bring.

I share a student house and nowhere is private. What do people do?

Headphones are the main answer, since only your half can be heard. Sessions can also be scheduled for teaching hours when the house empties. Some people use a study room or a car. Typing in the chat is available when speaking aloud is not workable.

In a place where everyone knows everyone, is this really private?

Yes. Working online from Hove means no waiting room in Norwich and no chance of being seen arriving. Our conversations are confidential, and you take part from your own home or another private space, well away from anyone who might recognise you.

How quickly can I start counselling in Norwich?

Generally within a week or two. I offer counselling online across Norwich and the wider county, so distance and local waiting lists are not a barrier. We start with a free fifteen-minute consultation to see if we fit, then arrange a first session around your work and week.

Can I get counselling free through the NHS here, or what will it cost privately?

You can self-refer to NHS Talking Therapies in Norfolk and Waveney at no cost, though there can be a wait and sessions are limited. Privately with me there is no queue: £80 for sixty minutes, £100 for ninety and £120 for two hours, after a free introductory call.

Norwich feels cut off from specialist help. Does online counselling really reach me?

It does. Working by video and phone from Hove, where you live in Norfolk makes no difference to whether we can meet. There is no long drive for an appointment; you talk from home, in the city or out towards the Broads, at a time that suits, evenings included.

Online Counselling and Therapy in Norwich, whenever you are ready

A free fifteen-minute call is the simplest place to start, no obligation, just a chance to see if we are the right fit.

Also available online across East of England: Cambridge, Ipswich, King's Lynn. See all of East of England.

Also available in Norwich: anxiety counselling, depression counselling and psychotherapy.

Some further reading, if that helps before getting in touch: how change actually sticks and where to start when you cannot name it.

For anyone near the coast, the same counselling and therapy runs in person in Brighton. Every area covered is listed separately.