Online Counselling and Therapy · Norwich

Online Counselling and Therapy in Norwich

Online counselling and therapy for Norwich, by secure video. From a base in Hove I work with people across Norwich, from the cathedral and the centre to the streets around the castle, with the same BACP-registered, confidential support as an in-person session, and no journey.

Online across the UKSecure videoFree 15-min consultation
BACP registered member25+ years of experienceLived experience
Bradley Riddell, BACP-registered counsellor offering online counselling and therapy for Norwich, introducing his approach
ConfidentialA safe, private space
Person-centredThe therapy fits you

In and around Norwich

Counselling and Therapy for Norwich, at a glance

Areas covered online
All of Norwich: from the cathedral and the centre to the Golden Triangle, Mile Cross and Thorpe Hamlet
Known for
The cathedral, the castle and the medieval lanes
Region
East of England (England)
Local NHS / support route
Norfolk and Waveney Talking Therapies
Format
Secure video, UK-wide. In-person also available on the Sussex coast.

Life in Norwich

Why people in Norwich reach out

Norwich is a fine medieval city somewhat set apart at the heart of rural Norfolk, a long way by road from other centres. A large student population, low rural wages across the wider county and that sense of isolation all shape the pressures people here carry.

Norwich sits a little apart, a fine medieval city ringed by the Broads and the flat Norfolk countryside, a good hour or more by road from anywhere of comparable size. That separateness gives it a strong sense of itself, from the cobbles of Elm Hill and the stalls of the market to the cafes and terraces of the Golden Triangle. The University of East Anglia brings students and researchers out at Earlham, and Aviva's long presence anchors a city with deep roots in insurance and finance. But the same distance that makes Norwich feel distinctive can leave people feeling cut off when life gets hard, and in a place where many have grown up knowing one another, admitting to a struggle can feel exposing.

the University of East AngliaNorwich Cathedralthe Norfolk and Norwich University HospitalAviva and the city's insurance sector

Beneath a calm, historic surface, struggle can be hard to voice; a confidential online hour asks nothing of appearances.

Norwich is home to the University of East Anglia and the Norfolk and Norwich University Hospital; NHS mental health services across the area are provided by Norfolk and Suffolk NHS Foundation Trust.

Areas covered

Neighbourhoods in and around Norwich

the Golden TriangleMile CrossThorpe HamletEatonHeighamLakenhamCattonSprowstonThorpe St AndrewCostessey

Wherever you are in Norwich, the work is the same, a calm, confidential space shaped around you.

The local picture

The local picture in Norwich

These figures are local context from official sources, not a description of you, but they show the scale of what people in and around Norwich are living with, and why local support matters.

Local data last reviewed June 2026. Each figure shows the year and links to the official source it was read on.

The counselling and therapy itself

Counselling and therapy here is one steady starting point for whatever you are carrying, anxiety, low mood, addiction, relationships or the past, integrative and led by you, so we begin with what matters most and shape the work around you.

The approach is the same wherever you live, so rather than repeat it on every page you can read it in full, the methods, what each session covers and fees, on the main counselling and therapy page and on how I work.

How online sessions work

Sessions run over a secure, encrypted video link held to the same strict BACP confidentiality as meeting in person. After a free fifteen-minute call to check we are a good fit, you join each session from any private space using a phone, tablet or laptop, no software to install, no waiting room and no journey at either end.

I am based in Hove and see people across Norwich and rural Norfolk online, by video or telephone, rather than from a consulting room in the city. For a place set as far from other centres as Norwich, that removes the long drive that specialist support can otherwise mean. Wherever you are, from the Golden Triangle to a village out towards the Broads, all we need is a private space and a decent connection to make a start.

Book a free 15-minute call

What I help with

How online counselling and therapy in Norwich can help

Anxiety and worry

When your mind will not settle and everything feels urgent.

Low mood and depression

For the flatness, exhaustion and loss of interest that drain the colour from things.

Addiction and habits

Alcohol, drugs, gambling or behaviours that have stopped feeling like a choice.

Relationships

Conflict, distance and trust, as a couple or on your own.

Trauma and the past

When something you have been through still shapes your present.

Life feeling stuck

For the big transitions, losses and crossroads that leave you unsure which way to turn.

Counselling and Therapy in Norwich

Why people in Norwich come for counselling and therapy

In a city as tight-knit as Norwich, where people tend to know one another, admitting to a struggle can feel exposing, as though word might travel. Yet low mood, anxiety and the quiet weight of isolation are common here, set apart as the city is from other centres. Counselling and therapy give you somewhere genuinely outside that web to talk freely and be heard. Because I work online from Hove, there is no waiting room in the city and no one to pass in the lanes, just a confidential hour from wherever in Norfolk you feel safe.

A free, unhurried first step

Not sure if it is right for you? A free fifteen-minute call is a no-obligation way to talk it through.

Book a free 15-minute call

Finding support in Norwich

My online counselling sits alongside the help available locally. In Norwich, you can refer yourself directly to Norfolk and Waveney Talking Therapies for free NHS talking therapy, with no GP referral needed.

Private sessions with me usually mean you can start sooner and stay with the same counsellor throughout; I am glad to work alongside any NHS or GP support you already have.

Other local and national support verified for this area includes:

If you need urgent help now

This is not a crisis service. If anyone is in immediate danger call 999. For urgent mental health support, call NHS 111 and choose the mental health option. The Samaritans are free, day or night, on 116 123, or text SHOUT to 85258.

Norwich questions

Online Counselling and Therapy in Norwich: common questions

Can I get online counselling and therapy if I live in Norwich?

Yes. I work with people right across Norwich, from the cathedral and the centre outwards, and anywhere else in East of England, by secure video, no need to travel to Hove, and just as confidential as meeting in the room.

I'm not sure exactly what's wrong, can I still come?

Absolutely. You do not need a label or a clear problem to begin. We start with whatever is weighing on you most and find the thread together; if something more specific would help, I will say so.

What's the difference between counselling and psychotherapy?

Counselling tends to focus on what is happening now and can be shorter; psychotherapy goes deeper into long-standing patterns and usually runs longer. We can start with counselling and go deeper if it helps.

How many sessions will I need?

There is no fixed number. Some people come for a handful of sessions, others for longer; we review together regularly rather than committing you to an open-ended course.

In a place where everyone knows everyone, is this really private?

Yes. Working online from Hove means no waiting room in Norwich and no chance of being seen arriving. Our conversations are confidential, and you take part from your own home or another private space, well away from anyone who might recognise you.

How quickly can I start counselling in Norwich?

Generally within a week or two. I offer counselling online across Norwich and the wider county, so distance and local waiting lists are not a barrier. We start with a free fifteen-minute consultation to see if we fit, then arrange a first session around your work and week.

Can I get counselling free through the NHS here, or what will it cost privately?

You can self-refer to NHS Talking Therapies in Norfolk and Waveney at no cost, though there can be a wait and sessions are limited. Privately with me there is no queue: £80 for sixty minutes, £100 for ninety and £120 for two hours, after a free introductory call.

Norwich feels cut off from specialist help. Does online counselling really reach me?

It does. Working by video and phone from Hove, where you live in Norfolk makes no difference to whether we can meet. There is no long drive for an appointment; you talk from home, in the city or out towards the Broads, at a time that suits, evenings included.

Norwich feels a long way from specialist help. Does online change that?

It does. Because I work by video and phone from Hove, distance stops being the barrier it can be in Norfolk. There is no drive across the county for an appointment; you can talk from home, whether you are in the city or a village out towards the Broads, at a time that suits you.

I grew up here and worry about being recognised. Is it private?

That is a common worry in a city where people tend to know one another. Working online means no waiting room and no one to pass in the street. Our conversations are confidential, and you take part from wherever you feel safe and unobserved.

Online Counselling and Therapy in Norwich, whenever you are ready

A free fifteen-minute call is the simplest place to start, no obligation, just a chance to see if we are the right fit.

Also available online across East of England: Cambridge, Ipswich, King's Lynn. See all of East of England.

All counselling & therapy in Norwich: Addiction · Substance Use · Drinking Problems · Anxiety · Depression · Relationship · Trauma · Psychotherapy.

Closer to the Sussex coast? The same counselling and therapy is available in person in Brighton & Hove, or see all in-person areas.