Online Counselling and Therapy · Cardiff

Online Counselling and Therapy in Cardiff

Online counselling and therapy for Cardiff, by secure video. From a base in Hove I work with people across Cardiff, from the bay and the centre to the streets around the castle, with the same BACP-registered, confidential support as an in-person session, and no journey.

Online across the UKSecure videoFree 15-min consultation
BACP registered member25+ years of experienceLived experience
Bradley Riddell, BACP-registered counsellor offering online counselling and therapy for Cardiff, introducing his approach
ConfidentialA safe, private space
Person-centredThe therapy fits you

In and around Cardiff

Counselling and Therapy for Cardiff, at a glance

Areas covered online
All of Cardiff: from the bay and the centre to Cathays, Roath, Canton and Grangetown
Known for
The castle, the bay and the Principality Stadium
Region
Wales
Local NHS / support route
NHS psychological therapies (Wales)
Format
Secure video, UK-wide. In-person also available on the Sussex coast.

Life in Cardiff

What brings people in Cardiff to counselling?

Cardiff University brings thousands of people into Cathays every autumn, and a good number spend the first year discovering that being surrounded by people is not at all the same as being known by any of them. It is not only students. You can work in the offices around Central Square, walk home through Riverside past restaurants full of people, and still be unable to explain what has gone flat. The capital rewards looking fine. There is always something on, always somebody apparently doing better, and the gap between how your week looks and how it feels can grow very wide before anyone notices. That gap is reason enough to talk to somebody.

Cardiff University and its student quarterthe Senedd and Welsh Government at Cardiff Baythe Principality StadiumBBC Cymru Wales at Central Square

Areas covered

Neighbourhoods in and around Cardiff

CathaysRoathCantonGrangetownSplottAdamsdownButetownLlandaffWhitchurchCyncoedRiversidePontcanna

Wherever you are in Cardiff, the work is the same, a calm, confidential space shaped around you.

The local picture

The local picture in Cardiff

Official figures for Cardiff, for context rather than as a description of you.

Reviewed June 2026.

What does counselling and therapy involve?

Counselling and therapy here is one steady starting point for whatever you are carrying, anxiety, low mood, addiction, relationships or the past, integrative and led by you, so we begin with what matters most and shape the work around you.

The approach does not change with the postcode, so rather than repeat it on every page you can read it in full, the methods and what each session covers, on everything on counselling and therapy, alongside how I work, sessions and fees and my BACP registration.

How does meeting by video work in practice?

Sessions run over a secure, encrypted video link, held to the same BACP confidentiality as meeting in person. After a free fifteen-minute call, you join from any private space on a phone, tablet or laptop.

There is no Cardiff base; sessions run by secure video from Hove. That suits a first attempt at counselling in a city where you may not want to be seen walking into anywhere. A free 15-minute call comes first, and it is genuinely no more than a conversation. Weekly appointments then follow at whatever time survives lectures, shifts or a journey in from the valleys. You need somewhere private and a connection that holds.

Book a free 15-minute call

What I help with

What sort of things do people bring?

Anxiety and worry

When your mind will not settle and everything feels urgent.

Low mood and depression

For the flatness, exhaustion and loss of interest that drain the colour from things.

Addiction and habits

Alcohol, drugs, gambling or behaviours that have stopped feeling like a choice.

Relationships

Conflict, distance and trust, as a couple or on your own.

Trauma and the past

When something you have been through still shapes your present.

Life feeling stuck

For the big transitions, losses and crossroads that leave you unsure which way to turn.

Counselling and Therapy in Cardiff

Why people in Cardiff come for counselling and therapy

Start here if you cannot yet say what the problem is. That sentence carries weight here, because many people put off asking for help on the grounds that what they have is not serious enough to count. No threshold has to be crossed first. The first thing we do is describe the trouble properly: how your week actually goes, where the energy drains away, what you are avoiding, and what the avoiding is costing you. Once that is clear, the direction tends to become obvious. In Cardiff the average anxiety rating was 3.55 out of 10 in the year ending March 2023, above the Wales average of 3.3. This is work with the present, usually somewhere between six sessions and a few months, and for most people it is enough on its own. If the roots turn out to run a long way back, longer therapy can be discussed then, with no pressure either way. In Wales your GP is the NHS starting point.

A free, unhurried first step

Not sure if it is right for you? A free fifteen-minute call is a no-obligation way to talk it through.

Book a free 15-minute call

Finding support in Cardiff

My online counselling sits alongside the help available locally. In Cardiff, you can access NHS psychological therapies through your GP or local primary mental health support service. You can find support through the CALL Mental Health Helpline for Wales, free and confidential on 0800 132 737.

Private sessions with me usually mean you can start sooner and stay with the same counsellor throughout; I am glad to work alongside any NHS or GP support you already have.

Other local and national support verified for this area includes:

If you need urgent help now

This is not a crisis service. If anyone is in immediate danger call 999. For urgent mental health support, call NHS 111 and press 2 for urgent mental health support. The CALL Helpline for Wales is free on 0800 132 737, the Samaritans are on 116 123, and you can text SHOUT to 85258.

Cardiff questions

Online Counselling and Therapy in Cardiff: common questions

Do I need a diagnosis before counselling is appropriate?

No. Nobody here will label you and no diagnosis is required to book. A great many people arrive able to say only that something is off. Working out what it is forms the early sessions, and that process is itself useful even before anything changes.

I am a student in Cardiff. Can I afford this?

The rate is £80 for 60 minutes, with £100 for 90 minutes and £120 for 120 minutes if ever needed. That is real money, so it is worth using the free 15-minute call to think about frequency. Some people go fortnightly rather than stopping altogether.

Where do I start if I want to try the NHS instead?

Your GP surgery in Cardiff is the door in Wales, and can refer you to the local primary mental health support service. Cardiff Mind also runs in the city. If a night gets difficult before any of that, CALL, the Mental Health Helpline for Wales, is free on 0800 132 737.

What makes this different from psychotherapy?

Scope and depth. Counselling works on what is live now, in weeks or a few months, without needing a name for it first. Psychotherapy takes months or years and goes into early life and repeating patterns. This page is the entry point; the other is for when short work has not held.

My housemates are always around. How private can this really be?

Private enough. With headphones, nobody hears the other side of the call, and a bedroom door is usually sufficient. Some people book an hour when the house tends to empty. Where you take the session from is your decision and can change from week to week.

What kinds of things can I bring to counselling?

Anything that is troubling you, from anxiety and low mood to stress, loss, or a general sense of being stuck. You do not need a diagnosis or a tidy explanation to start. We work at your pace by secure video, wherever you are in Cardiff.

How quickly can I begin counselling if I live in Cardiff?

Generally within a week or two. My practice is based in Hove, so I do not see people in Cardiff face to face, but I work across the city by secure video. A free 15-minute consultation lets us talk first, then we book your first full session.

How much is counselling, and how does it compare with waiting for NHS support locally?

Sessions are £80 for an hour, £100 for 90 minutes and £120 for two hours, after a free 15-minute consultation. NHS talking therapies in the Cardiff area often carry a waiting list, so paying privately means you can start online now rather than later.

Does online counselling really work as well as sitting in a room?

For most people, yes. All you need is a private space and a steady connection, whether you are in Cathays, Roath or out towards Llandaff. Meeting by secure video from your own front room often feels more relaxed than travelling to an appointment across the city.

Online Counselling and Therapy in Cardiff, whenever you are ready

A free fifteen-minute call is the simplest place to start, no obligation, just a chance to see if we are the right fit.

Also available online across Wales: Newport, Barry, Pontypridd. See all of Wales.

If counselling and therapy is not quite what you are looking for, anxiety counselling, depression counselling and psychotherapy may fit better in Cardiff.

If you would like to read more first, I have written about where to start when you cannot name it and how change actually sticks.

Closer to the Sussex coast? The same counselling and therapy is available in person, in Brighton, or see every area I cover.