Online Addiction Counselling · Telford

Online Addiction Counselling in Telford

Online addiction counselling for Telford, by secure video. From a base in Hove I work with people across Telford, from the town centre and Wellington to the streets around the Wrekin, with the same BACP-registered, confidential support as an in-person session, and no journey.

Online across the UKSecure videoFree 15-min consultation
BACP registered member25+ years of experienceLived experience
Bradley Riddell, BACP-registered counsellor offering online addiction counselling for Telford, introducing his approach
ConfidentialA safe, private space
Person-centredThe therapy fits you

In and around Telford

Addiction Counselling for Telford, at a glance

Areas covered online
All of Telford: from the town centre and Wellington to Dawley, Madeley and Hadley
Known for
The Wrekin, Ironbridge nearby and the town park
Region
Midlands (England)
Local NHS / support route
Telford & Wrekin Council's drugs and alcohol support
Format
Secure video, UK-wide. In-person also available on the Sussex coast.

Life in Telford

What is going on for people in Telford?

Telford was assembled rather than grown. Wellington, Dawley, Oakengates and Madeley were joined up by roundabouts and green space, with newer estates filling the gaps between them. It is a town you drive across rather than walk through, and that shapes the way a private problem behaves. There is no single high street where somebody might notice you are not yourself. A great many people arrived here for work or a house without family nearby, so an evening lost to a betting app in Randlay, or a habit that only appears after ten at night in Priorslee, has very little to bump into. It can run a long time before it meets anything that interrupts it.

the Ironbridge Gorge World Heritage Sitethe Telford Centrethe town's distribution and manufacturing parksthe Wrekin

Areas covered

Neighbourhoods in and around Telford

WellingtonDawleyMadeleyHadleyOakengatesIronbridgeStirchleyRandlayPriorsleeDonnington

Wherever you are in Telford, the work is the same, a calm, confidential space shaped around you.

The local picture

The local picture in Telford

Official figures for Telford, for context rather than as a description of you.

Reviewed June 2026.

What actually happens in addiction counselling?

Addiction counselling here treats the pain beneath the habit, not just the symptom, alcohol, drugs, gambling, food or behavioural, so recovery is something you grow into rather than force.

What actually happens in the room is the same everywhere, so it is written up once: see the full addiction counselling page for the methods, how sessions run and what they cost for fees and session lengths, and qualifications, registration and ethics if you want to check who you would be working with.

How do online sessions actually work?

Sessions run over a secure, encrypted video link, held to the same BACP confidentiality as meeting in person. After a free fifteen-minute call, you join from any private space on a phone, tablet or laptop.

Bradley is in Hove, there is no room in Telford, and the sessions happen online. In a town this spread out that takes the journey out of the equation, which counts for something when specialist help can sit a fair way from where you live. The hour goes wherever you are: a bedroom, a kitchen after a shift on one of the distribution parks, a parked car. Rotas that change every week are much easier to work round when no travel is attached to them.

Book a free 15-minute call

What I help with

What does addiction counselling help with?

Alcohol

For when drinking has stopped feeling like a choice.

Drugs and substances

Compassionate, confidential help with substance use.

Gambling

Breaking the cycle of compulsive gambling, guilt and debt.

Food and behavioural

Support for food and process addictions.

Affected by a loved one

Help for those living alongside someone's addiction.

The pain underneath

We treat the cause, not just the symptom.

Addiction Counselling in Telford

Why people in Telford come for addiction counselling

Addiction is defined widely in this work, because the same machinery drives all of it. Drink and drugs are in it, and so are gambling, gaming, phones and shopping - anything that alters the temperature of an evening reliably enough to be leaned on. In a new town where plenty of people are short of the family and old friends who would once have noticed a change, that leaning has fewer natural brakes on it. The verified figures are moderate rather than extreme. Hospital admissions for alcohol-related conditions were 572.8 per 100,000 in 2023/24, above the England average of 504.1, and deaths from drug misuse were 5.3 per 100,000 across 2022 to 2024, just below the England average of 5.8. Telford and Wrekin Council's drugs and alcohol support is the local route, and Telford STaRS is the treatment and recovery service behind it.

A free, unhurried first step

Not sure if it is right for you? A free fifteen-minute call is a no-obligation way to talk it through.

Book a free 15-minute call

Drug, alcohol & addiction support in Telford

My online counselling sits alongside the help available locally. In Telford, free local drug and alcohol support is available through Telford & Wrekin Council's drugs and alcohol support.

For confidential information and advice, FRANK (on 0300 123 6600) and Drinkline on 0300 123 1110 are free, and Alcoholics Anonymous and SMART Recovery run peer-support meetings you can find online.

Other local and national support verified for this area includes:

If you need urgent help now

This is not a crisis service. If anyone is in immediate danger call 999. For urgent mental health support, call NHS 111 and choose the mental health option. The Samaritans are free, day or night, on 116 123, or text SHOUT to 85258.

If you drink heavily or use drugs daily, do not stop suddenly on your own. Withdrawal can cause seizures and can be dangerous. Speak to your GP or a local drug and alcohol service first, and they can arrange a safe, medically supported withdrawal. Counselling works alongside that, not instead of it.

Telford questions

Online Addiction Counselling in Telford: common questions

How does someone actually begin, and how long is the wait?

With a free 15-minute call. It is short, informal, and there is no assessment to get through. If it looks workable a weekly hour usually begins within a week or two. Nothing has to be referred, approved or signed off by anybody before you can make a start on it.

What do sessions cost, and can I stop when I want to?

An hour is £80, 90 minutes is £100 and two hours is £120, and you can stop whenever you decide. The first 15 minutes are free. Since nothing is bought in advance, ending is a conversation rather than a refund, and most people much prefer working that way.

What does Telford and Wrekin Council's drugs and alcohol support actually do?

It is the local way into Telford STaRS, the treatment and recovery service, which handles assessment, structured treatment and anything that needs medication. There is no charge for it. Using that route rules nothing else out, and a fair few people run both alongside each other deliberately.

I live out towards Ironbridge. Does the distance make any difference?

None whatsoever, which is rather the point of it. Everything happens by secure video, so somebody in Ironbridge, Donnington or the middle of town gets the same hour at the same time. Distance stops being a reason to put it off, or to drift out of it halfway through.

I moved here for work and know hardly anyone. Is that connected to the betting?

It very often is. Loneliness is not a soft problem: it leaves a gap in the evening that something has to fill, and betting apps and bottles are both endlessly available. Working out what the habit is standing in for changes more than simply trying to ban it ever does.

I am new to the area and do not know many people, can counselling help?

Yes. Feeling unrooted after a move is common in a new town like Telford, and talking it through helps. Sessions are online, so you can meet from home without needing to find your way somewhere unfamiliar, just a private space and a connection.

How soon can I start addiction counselling in Telford?

Quite soon. Telford is served online from the Hove consulting room, so there is no local waiting list and no need to drive across a spread-out town. We begin with a free 15-minute consultation, then arrange a first full session, often within the same week.

How do private addiction counselling fees compare with NHS help in Telford?

Sessions are £80 for 60 minutes, £100 for 90 and £120 for two hours, after a free 15-minute consultation. NHS addiction support in Telford is free through your GP or community teams but can mean waiting, while private counselling starts sooner and more flexibly.

Can we meet in person, or are evenings possible for Telford?

The room is in Hove, so Telford is served online rather than face to face, which suits a car-shaped town with no drive to arrange from Wellington or Madeley. Because it is by video, evening sessions can often be booked around work, at a time that fits you.

Online Addiction Counselling in Telford, whenever you are ready

A free fifteen-minute call is the simplest place to start, no obligation, just a chance to see if we are the right fit.

Also available online across Midlands: Wolverhampton, Stoke-on-Trent. See all of Midlands.

Related work in Telford: substance use counselling, counselling for drinking problems and trauma counselling.

If you would like to read more first, I have written about the four Rs framework and illness or indulgence?.

Within reach of Sussex? addiction counselling is offered in the room in Hove, where the room is as well as online; see the full list of areas.