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Online Addiction Counselling · Norwich
Online Addiction Counselling in Norwich
Online addiction counselling for Norwich, by secure video. From a base in Hove I work with people across Norwich, from the cathedral and the centre to the streets around the castle, with the same BACP-registered, confidential support as an in-person session, and no journey.
BACP registered member25+ years of experienceLived experience
ConfidentialA safe, private space
Person-centredThe therapy fits you
In and around Norwich
Addiction Counselling for Norwich, at a glance
- Areas covered online
- All of Norwich: from the cathedral and the centre to the Golden Triangle, Mile Cross and Thorpe Hamlet
- Known for
- The cathedral, the castle and the medieval lanes
- Region
- East of England (England)
- Local NHS / support route
- Local council drug & alcohol service (see below)
- Format
- Secure video, UK-wide. In-person also available on the Sussex coast.
Life in Norwich
Why people in Norwich reach out
Norwich is a fine medieval city somewhat set apart at the heart of rural Norfolk, a long way by road from other centres. A large student population, low rural wages across the wider county and that sense of isolation all shape the pressures people here carry.
Norwich sits a little apart, a fine medieval city ringed by the Broads and the flat Norfolk countryside, a good hour or more by road from anywhere of comparable size. That separateness gives it a strong sense of itself, from the cobbles of Elm Hill and the stalls of the market to the cafes and terraces of the Golden Triangle. The University of East Anglia brings students and researchers out at Earlham, and Aviva's long presence anchors a city with deep roots in insurance and finance. But the same distance that makes Norwich feel distinctive can leave people feeling cut off when life gets hard, and in a place where many have grown up knowing one another, admitting to a struggle can feel exposing.
Beneath a calm, historic surface, struggle can be hard to voice; a confidential online hour asks nothing of appearances.
Norwich is home to the University of East Anglia and the Norfolk and Norwich University Hospital; NHS mental health services across the area are provided by Norfolk and Suffolk NHS Foundation Trust.
Areas covered
Neighbourhoods in and around Norwich
the Golden TriangleMile CrossThorpe HamletEatonHeighamLakenhamCattonSprowstonThorpe St AndrewCostessey
Wherever you are in Norwich, the work is the same, a calm, confidential space shaped around you.
The local picture
The local picture in Norwich
These figures are local context from official sources, not a description of you, but they show the scale of what people in and around Norwich are living with, and why local support matters.
the rate of hospital admissions for alcohol-related conditions (narrow definition) was 525.9 per 100,000 in 2023/24, above the England average of 504.1 per 100,000. Source: OHID Fingertips – Admission episodes for alcohol-related conditions (narrow) (2023/24).
the rate of deaths from drug misuse was 5.7 per 100,000 in 2022 - 24, below the England average of 5.8 per 100,000. Source: OHID Fingertips – Deaths from drug misuse (2022 - 24).
Local data last reviewed June 2026. Each figure shows the year and links to the official source it was read on.
The addiction counselling itself
Addiction counselling here treats the pain beneath the habit, not just the symptom, alcohol, drugs, gambling, food or behavioural, so recovery is something you grow into rather than force.
The approach is the same wherever you live, so rather than repeat it on every page you can read it in full, the methods, what each session covers and fees, on the main addiction counselling page and on how I work.
How online sessions work
Sessions run over a secure, encrypted video link held to the same strict BACP confidentiality as meeting in person. After a free fifteen-minute call to check we are a good fit, you join each session from any private space using a phone, tablet or laptop, no software to install, no waiting room and no journey at either end.
I am based in Hove and see people across Norwich and rural Norfolk online, by video or telephone, rather than from a consulting room in the city. For a place set as far from other centres as Norwich, that removes the long drive that specialist support can otherwise mean. Wherever you are, from the Golden Triangle to a village out towards the Broads, all we need is a private space and a decent connection to make a start.
Book a free 15-minute callWhat I help with
How online addiction counselling in Norwich can help
Drugs and substances
Compassionate, confidential help with substance use.
Gambling
Breaking the cycle of compulsive gambling, guilt and debt.
Food and behavioural
Support for food and process addictions.
Affected by a loved one
Help for those living alongside someone's addiction.
The pain underneath
We treat the cause, not just the symptom.
Addiction Counselling in Norwich
Why people in Norwich come for addiction counselling
Set apart at the heart of rural Norfolk, Norwich can make reaching out for help with addiction feel doubly hard. In a city where many have grown up knowing one another, admitting that drink, drugs, gambling or another compulsion has taken hold can feel exposing, and the nearest specialist support has often meant a drive across the county. Working online from Hove changes that. Wherever you are, from the Golden Triangle to a village out towards the Broads, we can look honestly at what has taken over, in complete confidence, with no waiting room and no one to pass in the street. A steady, private place to begin, whenever you are ready.
A free, unhurried first step
Not sure if it is right for you? A free fifteen-minute call is a no-obligation way to talk it through.
Book a free 15-minute callDrug, alcohol & addiction support in Norwich
My online counselling sits alongside the help available locally. In Norwich, free local drug and alcohol support is available through Norfolk County Council's drug and alcohol use support.
For confidential information and advice, FRANK (on 0300 123 6600) and Drinkline on 0300 123 1110 are free, and Alcoholics Anonymous and SMART Recovery run peer-support meetings you can find online.
Other local and national support verified for this area includes:
If you need urgent help now
This is not a crisis service. If anyone is in immediate danger call 999. For urgent mental health support, call NHS 111 and choose the mental health option. The Samaritans are free, day or night, on 116 123, or text SHOUT to 85258.
Norwich questions
Online Addiction Counselling in Norwich: common questions
Can I get online addiction counselling if I live in Norwich?
Yes. I work with people right across Norwich, from the cathedral and the centre outwards, and anywhere else in East of England, by secure video, no need to travel to Hove, and just as confidential as meeting in the room.
Do I have to be abstinent before we start?
No. We begin wherever you are. The work is about understanding the need the behaviour has been meeting, not passing a test first.
Can you help with gambling or behavioural addictions, not just substances?
Yes. The same approach applies to gambling, food and other compulsive behaviours, because we work with the underlying pattern rather than only the substance.
Is it really confidential if I'm worried about people finding out?
Completely. Sessions are private, online means no waiting room, and everything is held under the BACP Ethical Framework.
Norwich feels far from specialist addiction support. Does online reach me?
Yes. Because I work by video and phone from Hove, distance stops being the barrier it can be in Norfolk. There is no drive across the county for an appointment; you talk from home, in the city or a village, at a time that suits.
How quickly can I start online addiction counselling in Norwich?
Usually within a week. Because I work by video and phone from Hove, the long distance that specialist help can mean in Norfolk stops mattering, and there is no local waiting list. We start with a free 15-minute consultation, then set a first session that fits your week.
What are your addiction counselling fees, and how do they compare with the NHS in Norwich?
I charge £80 for 60 minutes, £100 for 90 and £120 for 120, with a free 15-minute consultation first. NHS addiction support in Norwich is free but can involve a wait, while private online work with me starts quickly, with no drive across the county for an appointment.
Are addiction sessions online or in person, and can you do evenings for Norwich?
They are online only, by secure video or phone from Hove, not from a room in the city. In a place where many grew up knowing one another, that means no waiting room and no one to pass in the street. Evening times are available, and you talk from wherever feels safe.
Norwich feels a long way from specialist help. Does online change that?
It does. Because I work by video and phone from Hove, distance stops being the barrier it can be in Norfolk. There is no drive across the county for an appointment; you can talk from home, whether you are in the city or a village out towards the Broads, at a time that suits you.
I grew up here and worry about being recognised. Is it private?
That is a common worry in a city where people tend to know one another. Working online means no waiting room and no one to pass in the street. Our conversations are confidential, and you take part from wherever you feel safe and unobserved.
Online Addiction Counselling in Norwich, whenever you are ready
A free fifteen-minute call is the simplest place to start, no obligation, just a chance to see if we are the right fit.
Also available online across East of England: Cambridge, Ipswich, King's Lynn. See all of East of England.
All counselling & therapy in Norwich: Substance Use · Drinking Problems · Anxiety · Depression · Relationship · Trauma · Counselling & Therapy · Psychotherapy.
Closer to the Sussex coast? The same addiction counselling is available in person in Brighton & Hove, or see all in-person areas.